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Job Title: ISP Field Engineer

Job Type: Full-Time

Job Description:


We are seeking a highly skilled and experienced ISP Field Engineer to join our dynamic team. As an ISP Field Engineer, you will be responsible for ensuring the smooth operation and maintenance of our network infrastructure, delivering high-quality internet services to our valued customers. 


Responsibilities:

- Perform installation, configuration, and maintenance of network equipment, including routers, switches, and access points.
- Conduct routine network inspections and troubleshooting to identify and resolve connectivity issues.
- Respond to customer inquiries and complaints regarding internet service interruptions, providing timely resolutions and exceptional customer service.
- Collaborate with cross-functional teams to plan and execute network upgrades, expansions, and enhancements.
- Conduct site surveys and network assessments to identify potential areas for improvement.
- Assist in the development and implementation of network security protocols and measures.
- Keep accurate records of network maintenance activities, service tickets, and equipment inventory.
- Stay updated with industry trends, best practices, and emerging technologies relevant to ISP operations.

Requirements:
- OND, HND, or a Bachelor's degree certification in Computer Science, Information Technology, or a related field.
- Minimum of 3 years of experience as an ISP Field Engineer or in a similar role.
- Strong knowledge and hands-on experience with network infrastructure, including routers, switches, and wireless technologies.
- Proficiency in network protocols such as TCP/IP, DHCP, DNS, and VLANs.
- Solid understanding of network security principles and best practices.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills for effective customer interaction.
- Ability to work independently and collaboratively in a fast-paced environment.
- Willingness to travel to customer sites both within the state and beyond, as required.

How to Apply:

Interested candidates are invited to submit their resume, cover letter, and any relevant certifications to info@ifixnetworks.net

Job Title: Sales Manager

Locations: Lagos or Abuja

Job Overview:

As a Sales Manager, he/she should work to satisfy customers' needs and requests, respond to their queries promptly, and aspire to deliver a positive customer experience.

He/she should have excellent communication and negotiation skills and be customer service oriented. He/she will be responsible for growing the business by building successful and long-term client relationships.

Roles & Responsibilities:

- Manage a portfolio of products to achieve long-term success.
- Develop positive relationships with clients forecasting on Sales, Revenue, and Expenses every month.
- Segmented and targeted approach to cater to the needs of specific segments.
- Managing multiple verticals of customer acquisition, collections, and retention.
- Resolve conflicts and provide solutions to customers promptly.
- Act as the point of contact and handle customer requirements.
- Set and track sales account targets, aligned with company objectives.
- Participating in local shows, and exhibitions organizing displays in hotels, clubs, and allalls to promote company products.
- Suggest actions to improve sales performance and identify growth opportunities.
- Monthly Reporting on commercial results to the HOD and stakeholders.

Requirements:


-Proven work experience (Min 5 years) as a sales manager.
- Experience in an ISP is required, hands-on experience in sales and an ability to deliver excellent customer experience.
-Knowledge of MS Office
- Understanding of sales performance metrics.
- Excellent communication and negotiation skills.
- An ability to deliver projects and answer inquiries on time.

How to Apply:


Interested candidates are invited to submit their resume, cover letter, and any relevant certifications to
info@ifixnetworks.net

Job Title: ISP Accountant

Locations: Lagos or Abuja

Job Description:


We are looking for an Accountant to perform a variety of daily duties in our organization.

Responsibilities:

- Preparing annual statutory accounts and managing annual audits.
- Preparing the monthly or quarterly accounts.
- Managing the day-to-day accounting transactions.
- Assisting in the preparation of management reports.
- Managing the accounts payable function.
- Managing the accounts receivable, alerting Management about problem accounts.
- Payroll processing and other associated payroll tasks.
- Liaising with external agencies for yearly accounts and tax issues.
- Assisting with the production of budget and forecast.
- Performing all other duties assigned by the company from time to time.

Requirements:

- Degree in Accounting, Finance, Business Administration.
- 2 - 3 years’ experience as an Accountant.
- Ability to organize and prioritize daily duties.
- Excellent time management.
- Strong level of accuracy and attention to detail.
- Ability to take on responsibility and accountability.
- Ability to work autonomously and as part of a broader team.
- Problem-solving abilities
- Excellent verbal and written communication skills.
- All-round accounting knowledge.
- Intermediate computer and accounting software skills, including Excel, SAGE, and other accounting software packages.

How to Apply:


Interested candidates are invited to submit their resume, cover letter, and any relevant certifications to
info@ifixnetworks.net

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